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Plan Management

Changing a Domain's Plan

Plan changes apply to one domain subscription at a time. Other domains keep their own plan, renewal date, and transfer cap.

7 days free · No credit card required

Try real performance. Decide with real data.

Test Essential, Growth or Scale for 7 days without a credit card. Choose the plan that fits your website, connect your domain and see the results in your dashboard.

  1. Connect your website

    Choose a plan and complete DNS and SSL setup. Setup usually takes a few hours, depending on DNS propagation and your origin. Your 7 days start only when the domain is technically active.

  2. Measure your results

    Follow requests, data transfer and comparable traffic trends in your dashboard. When enough measurements are available, we show a usage-based plan recommendation.

  3. Keep your acceleration

    Choose a paid plan and add a card before your trial ends. Billing starts at the end of the trial, not when you select the plan. Without an upgrade, FAST caching stops.

What happens without a paid plan?

When the trial ends without a paid plan, FAST caching is disabled and requests are forwarded to your origin. Your nameservers stay with FAST.site. Provided your origin remains available, your website remains reachable, but loses FAST acceleration; the extra proxy hop may make it slower than a direct origin connection.

We remind you before expiry and explain how to keep caching active. Trial status and the scheduled plan remain visible in your dashboard.

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Proration Logic

Stripe's real-time proration engine handles plan changes on a per-domain basis, so you only pay for what you use when switching tiers mid-cycle on that domain.

Upgrading mid-cycle

When this domain switches to a higher plan, we calculate the unused credit on its current plan and charge only the difference for the remaining days in its cycle. The new transfer cap and features are active immediately on that domain.

Example: Upgrading a single domain from Growth ($263/mo) to Scale ($659/mo) halfway through the month results in a one-time charge of approximately $198 for that domain.

Downgrading mid-cycle

Downgrades on a domain are scheduled for the end of its current billing period. The domain keeps its current plan and transfer cap until the cycle ends, then drops to the lower plan with a credit adjustment on the next invoice.

  • No features are removed immediately. Service on this domain continues until renewal.
  • Credit adjustment is automatically applied at the next billing cycle for this domain.

Cancellation & Termination

What happens after cancellation?

Active Grace Period

The cancelled domain stays fully active until the last day of its current billing cycle. You can reverse the cancellation any time before that date from the billing dashboard or that domain's billing page.

Data Retention

After the cycle ends, the domain's configuration is kept for 30 days before being permanently purged. Analytics data is archived and deleted after that plan's retention limit. Other domains are unaffected.