Support

How can we help?

Find answers in our knowledge base, explore integration guides, or get in touch with our team.

Knowledge Base

Browse our documentation by topic to find the answers you need.

Popular Questions

Quick answers to the questions we get asked the most.

How do I get started with Fast Edge Cache?

Setup takes just 5 minutes. Add your domain in the dashboard, update your DNS records to point to our edge servers, and your site starts accelerating immediately.

How do I purge my cache?

You can purge your entire cache or specific URLs from the Fast dashboard. Changes propagate across all edge servers within seconds.

Which platforms does Fast support?

Fast works with WordPress, WooCommerce, Shopware, Magento, Drupal, and any other web platform. No code changes required.

What does an X-Cache MISS mean?

An X-Cache MISS means the asset was fetched from your origin server because it wasn't cached at the edge yet. The next request will be a HIT.

Get in Touch

Can't find what you're looking for? Our team is here to help.

Email Support

support@fast.site

We typically respond within 4 hours

Live Chat

Available Mon-Fri, 9AM-6PM CET

For Pro and Business customers

Enterprise Support

Dedicated account manager

Custom SLA with priority response